Last week I was cleaning out my office and found handouts from a presentation on consistent assignment I heard about six months ago. I have heard over and over that consistent assignment improve the quality of care and the quality of life for residents. Earlier this year I brought it up at one of our staff meetings and I was completely shot down. The nursing assistants were just not interested. I think they’re too afraid that they’ll be stuck with the same “difficult” residents everyday and that they’ll burn out. I put that idea on the bottom of my list, but I think it’s time to bring it back to the top.
I’ve been trying to figure out how I can get the staff excited about this. We’ve been hearing a lot about quality lately as we prepare for the new QAPI regulation. I know that I’m supposed to be creating a culture to support quality improvement efforts by fostering the participation of every caregiver. So, I think this project will be a great way to practice my leadership skills!
I know we will have more success if the nursing assistants take ownership of this change. How can we empower the nursing assistants to take this on?